Shipping policy

Thank you for purchasing with us! Your order will generally be dispatched within 2-3 working days and usually be delivered to you within 7-10 working days* across Singapore. 

Please ensure you have provided the correct address when filling in the details. Souliday will not be responsible if the delivery is delayed due to incorrect delivery details. If any returned parcel due to that, we will not be responsible for paying second delivery. 

Each order's delivery fee is to deliver to one address only. For any additional delivery please make your purchase separately. 

The tracked delivery service provided by our reliable courier partner within Singapore is 3SGD only.
Free tracked shipping on single orders with purchases above 120SGD. 

The delivery fee is calculated right before checkout. All shipping fees are inclusive of GST (where applicable).

For overseas delivery, currently, we are only open to certain countries. If the country you wanted to deliver to is not available please feel free to drop us a message or contact us via email hi@soulidaysg.com and we will review the possibility to deliver to you and get back to you as soon as possible. 

For Pre-order items, please understand that some crafts or items take time to make and we deal with the designers / makers directly to ensure once the products are completed, they will ship to us as soon as possible. Once the items reached us, we will do a quick inspection before dispatching them to you. 

If you have purchased anything pre-order items with the regular items they will ship together as one order, if you would like to get any in-stock products earlier, please make the purchase separately.

If you have any questions please feel free to reach out to us; we are happy to assist.

Thank you for your understanding. 

*delivery timing may vary up to 14-21 days during peak periods and holiday seasons.